Servicio Móvil Boosts Efficiency with AutoStore™ System from Dematic
The collaboration between Dematic and Servicio Móvil, a leading logistics company in Spain, has led to the successful implementation of an AutoStore solution, empowered by Dematic, at Servicio Móvil’s new logistics center in Villaverde, Madrid.
This solution has not only optimized the available space but has also significantly improved operational efficiency and accuracy in order preparation (critical factors in the healthcare sector) to increase its responsiveness and ensure a more agile and reliable service to its customers.
Diego Rey García, Director of Purchasing and Infrastructure at Servicio Móvil“We know that to provide the best service, having the best professionals is not enough — we need to equip them with the best technical solutions. In this regard, Dematic brings great value”
The challenge
Servicio Móvil faced a key challenge: meeting the growing needs of a client in the healthcare sector required to serve a high volume of order lines in a short time. The complexity of this challenge required not only an advanced technical solution but also impeccable precision, as errors in healthcare logistics are not acceptable. In addition, Servicio Móvil needed to optimize the use of space in its new Villaverde center, making a compact yet scalable solution essential.
Servicio Móvil was also looking for greater reliability in its operations, crucial for maintaining customer trust. With the need to operate at maximum efficiency and ensure quick response times, their main goal was to improve productivity and reduce error margins without compromising the quality of their services.
The solution
The solution implemented by Dematic is an AutoStore system, one of the most advanced and efficient technologies currently available for warehouse automation. This AutoStore system uses bins stacked in compact structures accessed by autonomous robots to maximize storage space. The choice responded not only to the need to reduce occupied space but also to the critical need for precision in order preparation, a key factor in the healthcare sector.
The solution provides a continuous and efficient workflow where robots manage the storage and retrieval of products quickly and accurately. Additionally, the solution is highly scalable so Servicio Móvil can expand its operational capacity without the need for significant structural changes to meet future demands without losing efficiency.
Dematic customized the software that manages the AutoStore system to fit the specific needs of Servicio Móvil, ensuring that daily operations flow smoothly and with maximum reliability.
The results
The successful implementation of the AutoStore system at the Servicio Móvil center marks a milestone in their logistical capacity, allowing for a significant improvement in efficiency and operational precision. The experience and technology provided by Dematic will allow Servicio Móvil to not only meet current demands but to face future challenges. This project has demonstrated how the combination of advanced technology and a personalized approach can completely transform logistics operations, ensuring top-quality service for customers.
Manuel Núñez Delgado, Operations Manager at Servicio Móvil“With the incorporation of AutoStore, we managed to improve the quality of service through the reduction of errors and, at the same time, optimize the productivity of the order preparation process by up to 80%.”
Benefits for the client
- Increased productivity: 80% increase in order preparation efficiency
- Error reduction: Significant improvement in accuracy, minimizing order processing errors
- Space optimization: AutoStore allowed maximizing storage in a reduced space
- Scalability: The system can be easily expanded to meet future volume needs
- Improved response times: Faster order processing, essential for the healthcare sector
About Servicio Móvil
With over 30 years of experience, Servicio Móvil is a leading logistics company in Spain, specializing in offering customized solutions for healthcare logistics. Their approach is not limited to this sector, as they also operate in other areas such as information and document management. With a strong presence in the country and a vision of continuous improvement, Servicio Móvil positions itself as a benchmark in the implementation of technological solutions that optimize operational efficiency and guarantee customer satisfaction.